Case Study
Deloitte

Uncategorized

Location: Offices in Charlotte, Raleigh, Morrisville • Year Founded: 1845 • Number of Employees: Over 84,000

Consulting firm Deloitte, with offices in Raleigh, Charlotte and Morrisville, recruits approximately 20,000 employees each year.

That means Deloitte is constantly evaluating ways to attract and retain talent. According to Supporting Working Caregivers: Case Studies of Promising Practices, a 2017 report from the ReACT Coalition, Deloitte discovered that “flexibility to meet both professional and personal demands emerged as a key factor in both recruitment and retention, particularly for high performers, and employee surveys revealed that eldercare—which requires flexibility—was increasingly among their personal responsibilities.”

With CEO Cathy Engelbert’s support, the company expanded its family leave program in September 2016, allowing all full-time employees to take up to 16 weeks of paid time off annually for caregiving for new children and other family members, including aging parents. Employees may use the time all at once or periodically throughout the year.

“Flexibility to meet both professional and personal demands emerged as a key factor in both recruitment and retention, particularly for high performers.”

In addition to paid leave, Deloitte provides 30 days of subsidized emergency backup dependent care, which includes adult relatives of employees, and the company also provide consultations for employees regarding eldercare needs, along with referrals to providers, coaching to help manage and navigate complicated systems and programs, and therapy for the stress that may accompany caregiving responsibilities.