Location: Statewide • Year Founded: 1971 • Number of US Employees: 160,000
With more than 300 locations across the state, North Carolinians are never too far from their favorite Starbucks latte. And with a predictable scheduling policy launched in 2016, North Carolina’s Starbucks employees have more control over when they work and how far in advance they know their schedule.
Starbucks, with more than 160,000 employees nationwide, instructs managers to take an individualized approach to scheduling, allowing for both schedule consistency and flexibility as needed.
“To get this right, partners [employees] and their managers work together to create schedules that are predictable, consistent, and balance the different needs of every partner,” reads the company policy on the Starbucks website.
Employees are asked to provide their availability and preferred schedules when they are hired, and all employees receive an estimate of the number of hours they will receive. Schedules are posted at least 14 days in advance, and managers are required to give employees at least eight hours between closing and opening shifts. Additionally, Starbucks works with employees who commute longer than an hour to work to transfer them to a closer store when possible.